By: Richard Saporito Category: Customer Service As I waited for an answer to my VCR inquiry from a stereo company, the recording stated a “customer care” representative would be available shortly. At that moment, I realized its finally catching on eve…

By: Kirstin Carey Category: Sales I constantly receive questions and complaints from my creative professional clients about what to do when a prospect claims, “I can’t afford your prices, but I want your services.” My clients are frustrated, because t…

By: Sachin A Category: Sales No two persons agree on all things. When people come together to work out a deal, they try to maximize their benefits and minimize their costs. Each person places a different value on individual elements of the deal.An eff…

By: Duane Sparks Category: Sales How Will This Buying Decision Be Made? Three-quarters of the secret to professional, strategic selling boils down to asking the Best Questions and listening carefully to the answers. Most of the Best Questions have to …

By: Mike bon Category: Sales To a great extent our day to day life has a great relation with the existing and developing computer trends which has in many ways made our life a bit easier in some sense of the term

To particularize on this context I …

By: Kristie Tamsevicius Category: Customer Service Everything I know about customer service I learned from working at McDonalds as a teenager. Hard to believe, but true! In this day of highly competitive cyber business, the companies that will succeed…